Webroot is the famous security product but sometimes users encounters issues while scanning and during installation. So, in order to get of these issues, users must read this blog. And for help, just visit to the Webroot site via www.webroot.com/safe.
Method to Fix Issues Occur During Webroot Scanning:
If there is an issue with Real-Time Webroot Scanning, then first you have to launch the Webroot scan software on your computer system. For this, you should tap on the Webroot activation icon which is located on the bottom right side of your Taskbar. Now, you need to tap on Updates option in the menu. Then, you have to wait till the updates have completed downloading. When you find the updates are successfully downloaded, then you should check if Real-Time Scanning is enabled or not. If in case, updates don’t take place, then you should again try after few hours.
Run Webroot Activate Virtual Technician:
To resolve the issue, you can run Webroot Virtual Technician tool. For this, you should go to the Webroot scan Consumer Support page. Then, you have to scroll down and go to the webroot.com/safeVirtual Technician section. Now, you should click on Download and Run. And then you need to save the.exe file on your computer system. Here, you should double click on the file and then run it. At this point, you have to Allow Webroot to Run just by clicking on Yes option if it prompts. You should wait for sometime till the Webroot install, initialize, and update. When the process finishes, then the tool will scan your PC in order to find the issues. Now, you should click on Autofix so that it fixes the issues. If it does not work then just uninstall Webroot antivirus and then reinstall it.
Procedure to Uninstall and Reinstall Webroot Antivirus:
For this, first you should uninstall Webroot from your PC. Then, you need to run the Pre Install Tool when you download it from Webroot antivirus. Now, you should restart your computer system. After this, you need to go to the online store and then purchase a Webroot activation subscription. Here, you need to save the Webroot product key for use later. Next, you should visit to Webroot antivirus and then enter the Webroot product key. At this point, you need to log in with your credentials and then download the program.
Issues during Webroot Installation:
To get rid of issues, you should ensure that you do not have the older version of antivirus program downloaded on your computer system or any downloaded files. If there is any, then delete the antivirus program which you are using previously. For this, go to the Control Panel, and just find the program and then hit on Uninstall option.
In case, you are using Firewall program, then just turn it off before you start the installation procedure because it can interfere in the download procedure.
You should also look at your system information and make sure you meet the minimum system requirements for installing Webroot.
It is possible that you get the general Update Error message while installing the program. This is because Webroot installation cannot be completed due to recently download update. In order to fix this, you will should remove and uninstall Webroot antivirus from your computer. For this, go to the Control Panel and then reinstall it from Webroot antivirus.