In case, you are facing the problem like your computer turns off instead of sleep, then you should check the setting of your device. And also scan the device with Webroot via www.webroot.com/secure in order to remove malware & viruses.
Method To Fix If Computer Shut Down Instead of Sleeping:
Check Power Settings of your Computer:
The user should tap on the Windows + R keys altogether in order to open the Run dialog box and then just write ms-settings:powersleep, and hit on Enter button. Then in the Power & Sleep window, you should choose Additional power settings. Now in the Power Options menu, you should tap on Choose what closing the lid does. At this point, the user should change the values of each options: When I press the power button to Sleep, When I press the sleep button, and also When I close the lid. Here, you need to tap on Save changes. At last, you should check if these changes solve the problem. In case, it do not solve the issue then move to another solution.
Update your IMEI:
To update IMEI, you should hit on Windows + X at the same time and then select Device Manager. Now in the Device Manager window, you should hit on the System Devices. Here, you should right-tap on Intel Management Engine Interface and then choose Properties option. Then, you need to choose the Driver tab and then select Uninstall Device. At this point, Restart the PC. Here, you need to download the latest version of IMEI driver. At last, you need to follow the instructions in order to finish the setup.
Check BIOS and Ensure Power Saving mode is enabled:
To check BIOS, you need to Restart the PC and then tap the appropriate key in order to enter BIOS. After this, you should visit to the Power Management Setup section. Here, you need to search for the Power Saving Mode option and just enable it. Next, you need to Save and exit BIOS. In case, the option was enabled, then you should follow the next method.
Install Webroot Antivirus:
If your computer is not working properly, then you should install Webroot antivirus through www.webroot.com/secure. This antivirus does not interfere in working of system working and deeply scan your device to remove the viruses.
Run Windows Power troubleshooter:
To run Window Power Troubleshooter, you need to hit on the Windows + I keys together on your keyboard and then select the Update and Security section. Now from the left menu, you need to select Troubleshoot option which is followed by Additional troubleshooters located on the right side of the screen. Here, you need to locate the Power troubleshooter and then select the option of Run the troubleshooter and then follow the instructions. At last, you need to check if the problem is solved or not.
The above method will help you to resolve the issue of Computer Shut Down instead of sleeping. If you want to install Webroot easily in your gadget, then visit to www.webroot.com/safe.