Steam is the free cloud-based platform and a virtual library for your computer games or you can say it is a marketplace to purchase games. Today, its users are increasing day by day. So, hackers took advantage and started hacking Steam accounts. Because of the weak password and children’s clicking on dodgy links, steam users are becoming the victim. Hence, Webroot has given some tips to its user how they can avoid steam hacking and contact to the steam support. This antivirus removes all the malware which install in your device and regularly scans the data and it can install through www.webroot.com/safe. It immediately blocks the latest threat and alerts you by giving notification. In this blog, you will read how you can recover your hacked steam account.
What is the Best Way To Protect Your Steam Account?
1. Run Webroot Antivirus Program:
If your Steam account gets hacked, then you will immediately get the email notification from Steam which states that your login is used on another device. If you are not the one who is logging in on another device, then somebody else is using your personal information, including your payment methods. So, when you get the notification, immediately use Webroot antivirus program to scan your computer to protect it from malicious code, viruses and spyware.
2. Change your Steam Password:
If anyone has hacked your steam account, then you should change your Steam password. For this, first log in to Steam through your browser and just select the drop-down arrow which is next to your username. After this, just click on “Account details.” Now, you need to go to “Account security,” and tap on “Change my password”. Here, you should click on the option to verify your account. According to your Steam Guard settings, a verification code will be sent to you through email on your Smartphone. Then, input the code and just click on continue. At last, select a hack-proof password and then enter it twice. At last, tap on “Change Password.”
3. Contact Steam Support to Recover your Steam Account:
To contact Steam support, in your browser you should visit to the Steam login page and then click on “Forgot your password?”Now, you should choose “My Steam Account was stolen and I need help recovering it.”Then, select “Change my password.” Here,you need toinput the email or phone number which is linked with your account and then tap on “Search.”If in case, Steam support not locates your account, then it will ask you to search with your Steam account name. Now, you need to hit on “Search with my account name.”Then, you need to input your account name and tap on “Search”. www.webroot.com/safe
If this attempt fails, Steam Support will ask you to create a support ticket. At this point, you need to choose “you can click here to contact Steam Support.” Then fill the form and hit on “Send” option. Then the Support team will send you a verification code to the email. Then, you have to enter the code and just click “Send”. It will then confirm your request and give you a reference code. When Steam Support contact you, it will ask to verify your account like Proof of ownership, Steam Account login names and Email addresses linked to the account.
What are the Best Practices to Secure your Steam account?
You should not share your password with anyone and also Steam Support will not ask for it.
You should use only official Steam websites and then verify them by the closed padlock which is next in the address bar, which shows the SSL certificate is secure.
Just turn on Steam Guard two-factor authentication.
Don’t accept the unknown Steam Friend requests from someone.
Just check your contact email with Steam and keep a strong, unique password.
It is advised timely scan your computer with Webroot antivirus software.
Do not use public Wi-Fi to access your Steam account.
It is suggested always logout from your Steam account on shared devices.
The above method will help you to recover your hacked Steam account. If the user need help, just contact Webroot team via webroot.com/safe.