VPN helps to maintain your online privacy, but if VPN is connected but it is not working because of no connectivity. In this blog, you will read the solution to fix the issue if VPN connected but not working. For more info, visit to www.webroot.com/safe.
Method to Resolve if VPN Connected But Not Working:
Change Your VPN:
It is strongly suggested that you should use Webroot VPN, as it records no data which will be used to track your activities online or link you with specific activities. It provides incredibly fast servers for streaming.
2. Use Command Prompt as Administrator:
You need to click on Start and then type CMD. After this, just right-click Command Prompt from the results and then select Run as Administrator. Now in the black screen, just type these two commands: ipconfig /release and then ipconfig /renew and then tap on enter key after each command. At last, just check if the connection starts working again.
3. Check the Issue is DNS Related:
First, you should ping an external IP address like 220.127.116.11 in order to confirm your internet connection is working. After this, you need to hit on Start and then type CMD in the search bar. Then, you need to tap on Command Prompt. At last, just type ping 18.104.22.168 and then press Enter key.
Reset DNS settings:
You should right-click on Start, and then select Network Connection. After this, you should right-click on the network connection which you’re using. Then, you need to tap on Internet Protocol Version 4 (TCP/IP v4)and then click on the Properties. At this point, just make sure that you have Obtain IP Address automatically and Obtain DNS Server Automatically. At last, you need to tap on OK button and then exit. For more details, tap on webroot.com/safe.
4. Check Ethernet Adapter Option Settings:
First, you should right-click the Start menu and then select Network Connections. Now in the left-hand side, you should click on Ethernet and then tap on Change adapter options. Here, you need to right-click on the network connection which you’re using and then select Properties. Then, you have to Highlight Internet Protocol Version 4 (TCP/IPv4) and then tap on Properties. At this point, you should select Use the following DNS server addresses and then type OpenDNS addresses (22.214.171.124 and 126.96.36.199) in the Preferred DNS server and Alternate DNS server fields. After this, you should tap on OK, then Close, then Close Finally, and then close the Network Connections window. At last, you need to Flush your DNS, both your DNS resolver cache and your web browser’s cache.
5. Flush the DNS cache:
First, you need to click on Start and then select All Apps. After this, you need to tap on Accessories. Then, you need to tap on Start and then type CMD, and then you have to right-click on Command Prompt and then select Run as administrator. Here, you need to type ipconfig /flushdns and then press Enter key. Now, you will get a confirmation which says: Windows IP Configuration flushed the DNS Resolver Cache.
The above method helps to fix the issue if VPN connected but not working. For more info, user can visit to the site of Webroot via www.webroot.com/safe.