Webroot antivirus is the famous and trusted software which quickly detects the threat and blocks it before it harms your gadget. You can install this trusted security solution in your gadget through www.webroot.com/safe. It gives user friendly interface and timely scans the data to secure your device from external and internal threat. It regularly gives updates so that your device can identify the latest threat and blocks it. But sometimes user faces issues, and Webroot not running scans on your device. Hence, in this blog you will learn the solution of the issue Webroot not running scans on your computer.
First, you should open the Webroot interface just by clicking on the Webroot icon which is present in the menu bar.
Now from the drop-down menu, you should select open Webroot Antivirus.
Then, it displays the scan statistics in the middle of the window.
Run Scan From the Menu Bar:
For this, you have to go to the menu bar and then just click on the Webroot icon.
Now from the drop-down menu, you should click on Scan My Computer.
Run Scan From the Main Menu:
First of all, you should open the Webroot interface when you click on the Webroot icon which is present in the menu bar.
Here from the drop-down menu, you should select open Webroot antivirus. After this, you should click on the Scan My Computer button. www.webroot.com/safe
Fix Webroot Not Running Scan Errors:
If in case, you are receiving the
message on your screen that the scan has failed. And Webroot antivirus cannot be
able to reach the internet just to collect the threat information. In this
situation, you just have to restart your computer system. Because when you
restart your computer system, this process fixes many issues in your device.
To fix the issue, the most important
thing which every user should do is to check for updates on your computer
system. And the user should also check that the security software which is
installed in their device is up to date. After updating the security software
and your device, you should again restart your PC when the updates are fully
installed in your device. At the end, you should check the issue is fixed or
The above the method will help to solve the issue Webroot not running scans on your computer. But if the user is having the problem, then they can anytime call the customer care of Webroot antivirus on their toll free number from any device. The customer care executives are available for its customer 24 hours and 7 days a week and are experienced to solve any query. For more details about Webroot security software, you can visit to the website of Webroot antivirus via webroot.com/safe.